No phone

we had a bit of a storm  yesterday.  Some of the ferries were cancelled

With some thunder and lightning overnight on tuesday  (not very common here , I've been told) , and the power went off very briefly a couple of times . We weren't alone - quite a bit of our bit of Orkney was affected .

 And  on Wednesday  the landline wasn't working - no dial tone. So I reported  it to BT , they tested it and I got an automatic message saying its their kit that has failed and someone was sorting it. I was also  pointed to ' MyBT ' bit of the website (the bit  they tell me how much I'm paying for a 1.6Mb/s connection) for updates .

 So here you go - I've logged into MyBT - the log out button is in the top right hand corner , ergo I'm logged in - and they tell me  this - no faults .

Wrong. Still no dial tone . So I 'test the line'  , and i get this

So there is still a fault.  BT cant really do anything about lightning strikes, and Im sure im not the only one affected. But its a pity they don't put as much effort into  ensuring there existing customers get  good information  - nofault/fault information is reminiscent of the up to 16Mb/s  weasel words when they flog you the connection - rather than continuing to  try and push additional services i don't want.

We've been without for 18 hours so far . And with the poor mobile signals, coummunication with the rest of the world can be challenging at times.