Friday, 6 September 2013

BT -robbers

My download speed is usually about 1Mb/s. This from a package that advertises  'up to 16 Mb/s'

Once I had  signed up they sent me an email that says

expected speed 0.75 -2.5 Mb/s 

The best ever speed I've measured  ( and we do regular tests)  is 1.5Mb/s 

they managed to excel themselves last night.  On several occasions we gave up trying to do anything . When it did work , here are the speeds we were getting 



And this co-incides with them sending  me my bill. 
I think  I should get a refund for the days when my service is unusable.  





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